Product: First Premier Bank Customer Care Clear all filters (0 of 5 reviews match)
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I made my first payment on 12/14/17 with my husbands debit card.He verbally authorized the payment and gave all card information over the phone. The processed the payment and took the money. The NEXT day the suspended my account because they could not verify my...
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Anonymous

Omg this exactly happened to me and my husband today

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Anonymous

I was told twice that due to hurricane relief they would give me a couple months relief and to tell them to credit any late charges and fees. Hello recorded calls??? Now dispu...

1.0
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First Premier Bank Customer Care
#1166073
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First Premier Bank Card called today on a SUNDAY after we have been devastated by Hurricane Irma in florida asking me for a payment!! I lost power for a week, all my food and had flood damage. I advised the rep that Capitol One offered help by giving me a credit due to...
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First Premier Bank Customer Care
#1105290
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Guy was basically pushy and threatening to turn me into four major business bureaus after i told him when i was going to pay and kept trying to get me to get set up on automatic payment even though i told him i wasn't interested and why.I wasnt saying i wasnt going to...
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First Premier Bank Customer Care
#969070
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These people claimed my payment didn't clear and they charged a late fee.I tried to talk to them because the payment cleared. They again lied. They then said they had suspected fraud on the account and blocked the card. Then I called again and they said they didn't...
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Anonymous
Anonymous

I have nothing but a bunch of start up and annual fees that were never disclosed. Go to the BBB

1.0
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First Premier Bank Customer Care
#838058
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First Premier Bank Customer Care Review

Customer service has never experienced all the answering phone just say I don't know and talk with customer as homeless no respect I want stop with these people
1.0
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First Premier Bank Customer Care
#829736
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