First Premier Bank Contact Information

Toll-Free Number:

  • (800) 987-5521

Banking Customers:

  • (605) 335-2255 in Sioux Falls
  • (800) 315-6350 outside of Sioux Falls

Credit Card Customers:

  • (800) 987-5521

Customer Care Center :

  • (800) 501-6535
  • (605) 357-3002

Customer Service:

  • (800) 501-6125

Locations:

  • (605) 357-3071 Sioux Falls, SD
  • (605) 357-3100 Sioux Falls, SD
  • (605) 357-3160 Sioux Falls, SD
  • (605) 357-3000 Sioux Falls, SD
  • (605) 357-3094 Sioux Falls, SD
  • (605) 357-3140 Sioux Falls, SD
  • (605) 357-3139 Sioux Falls, SD
  • (605) 357-3088 Sioux Falls, SD
  • (605) 357-3146 Sioux Falls, SD
  • (605) 357-3440 Sioux Falls, SD
  • (605) 357-3029 Sioux Falls, SD
  • (605) 267-2665 Wakonda, SD

Mortgage Banking:

  • (605) 882-2300 Watertown
  • (800) 511-1335 Watertown
  • (605) 357-3110
  • (800) 743-2967

Treasury Services:

  • (605) 978-9727

Trust & Investment Services/Trust Online:

  • (605) 357-3174
  • (866) 951-6800
  • (605) 357-3088

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Headquarters Address:

First PREMIER Bank
P.O. Box 5524
Sioux Falls, SD 57117-5524
USA

Social Networks:

Summary of First Premier Bank Customer Service Calls

656 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:17 AVG CALL DURATION
31% ISSUES RESOLVED

Customers Contact First Premier Bank to Ask about:

Cards:

  • “Regrading my credit card”
  • “My card was stolen”
  • “My card been stolling”

Payments and Charges:

  • “I payment my Credit card i did’t use my card”
  • “Wont allow me to pay Electric bill why?”
  • “Pay my payment”

Account:

  • “Just opened my account. Need to know when I will be able to use the card”
  • “My life haz had haved a terrible turn wondering if account ztill can be zerviced thiz coming month or zooner”
  • “Have a account with you that I didn't open”

Website/ Application:

  • “To check the status of my application”
  • “To finish my application”
  • “I want to finish my application with you I had insufficient funds and I would like to make the remainder balance payable to you for $95.99 is that correct”

Activation/ Cancellation:

  • “Cancelled”
  • “I cancel this Credit Card 3 months ago and you're charging me a service fees”
  • “Pin activation”

Request for Information:

  • “Program fee questions”
  • “Check my card”
  • “Question on credit card”

Shipping and Delivery:

  • “Where is my card”
  • “Did not receive card my informed delivery said it was to be here monday”
  • “To get the number for payment due.com”

Staff:

  • “Customer service”
  • “Horrible customer service”

Return/ Replace:

  • “Change address i need yo pay and no have my credicatd in my hands”
  • “Information on debt returned to FPB by Monarch recovery”
  • “Replacement card”

Refund:

  • “Refund”

Product/ Service:

  • “I can’t pass the automated system so I can see if my payment can be processed today.”

Other:

  • “I need to using my credit in another country”
  • “Pago”
  • “Trying to pay program fee earlier than scheduled”

First Premier Bank Rating Stats

1.5 out of 5 stars
based on 44 reviews
See all 153 reviews reviews

Rating stats

  1. 31 reviews
  2. 8 reviews
  3. 2 reviews
  4. 0 reviews
  5. 3 reviews

Rating trend

About First Premier Bank

Top 5 First Premier Bank Services

Customer Care

Top 5 First Premier Bank Products

Credit Card, Account, Website

Top 5 Dislikes about First Premier Bank

Customer service, Predatory lending practices, Payment policies, Overall policies and lack of common sense

Summary

First Premier Bank is an American bank. The bank is headquartered in South Dakota. First Premier Bank provides a number of such traditional and non-traditional financial services as: personal banking‚ checking, savings, Buck-A-Moo U Kids savings Club, a number of various loans and lines of credit; mortgage banking; trust and investment services; business banking and business checking, business savings, business loans and lines of credit, treasury services, ministry management account; online banking and so much more. The bank has several thousands of employees.

First Premier Bank states that they maintain a strong focus on community banking and relationships with clients as well.

First Premier Bank reviews and complaints

First Premier Bank is ranked 65 out of 619 in Banks category

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First Premier Bank Stats

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Number of Calls

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