First Premier Bank
Reviews and Complaints
My card keeps declining and I don't have a balance
Stop taking money out of my account please
Horrible bank, *** set up by 3rd party collection attorney
- Openning an account
Preferred solution: none
Fraudulant Company
Constantly calling at least 6 times and they call restricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sioux Falls, South DakotaMore Trouble Than It Was Worth acct 4153
I open a credit card account for $700.00 with F P Bank in 12/2017 and closed it in 12/2018, because i could never pay down all the fees. So I transferred my F P Bank card balance to another card that offered a lower APR and closed my account with F P Bank.
After the account was closed, I received a bill for the renewal of the card which made no sense to me. I called F P Bank and they me told my card renewed automatically for another year during the time that i transferred my balance and closed my account. I told them that i was not going to used their credit card and if i kept the account open i would be charge fees until it was time for the card to renew again ????. F P Bank said even if i did not use their credit card because it automatically renewed I still had to pay the $85.00 + fees for their credit card.
If you closed your account and pay the balance due excluding their renewal fee they will continue to charge you for the renewal + fees until its paid.
I paid it off closed the account and lost my payment history with F P bank. Consumer Beware!!!!!
- Opportunity to establish credit
- Predatory lending practices
- Payment policies
Preferred solution: Full refund
FRAUD USAGE OF MY ACCOUNT ENDING IN 2630
YOU KNOW I AM NOT LYING ABOUT THIS INCIDENT. IT HAPPENED AND THEY HAVE THE PHONE CALLS AND DOCUMENTATION THAT I CALLED SEVERAL TIMES TO CALL AND WAS TOLD BY THE YOUNG PUNK THAT HE WOULD CANCEL.
I GUESS HE TOOK IT UPON HIMSELF TO MAKE A KILLING, ESPECIALLY SINCE I WAS A BLACK WOMAN WHOM HE COULD TAKE ADVANTAGE OF, WHICH IS WHAT HE DID. BECAUSE HE LIED AND TOLD ME THAT HE HAD CANCELED THIS LONG BEFORE APRIL 15TH. I CALLED FIRST PREMIER LONG BEFORE THE 15TH BECAUSE I MENTIONED THAT TO MIA AT THE TIME OF CALL FOR THE DISPUTE. I DON'T HAVE $94 TO GIVE AWAY.
THEY KNOW THAT THEY WERE TO CANCEL, BUT SOMEONE GETS A BONUS FOR NOT CAN CANCELING, AND I AM OUT OF $94. I AM NOT A LIAR AND IT IS UNFORTUNATE THAT YOU BELIEVE THEM INSTEAD OF ME. I WONDER WHY. THE OLD NUMBER WAS 5178 00** **94 2630.
I WOULD APPRECIATE A LITTLE MORE CONCERN. THANK YOU VERY MUCH.
- Lack of faith in me for identifying a fraudulent charge
Preferred solution: Full refund
Very bad company
After i paid my card limit in full for past 2months now out of no where they put security breach on my card given me huge run around saying cut my card off because of fraud told me to fax over my info off my other card to verify its my card ive been paying with witch kinda odd i thought but did it anyways fax them the info and claim cant release the security breach off my card due to cant read my card kinda funny so sent into there company as well and still nothing
I can not get to talk to a customer service rep about my premier bank platinum credit card.
- Having a card for my credit if id have got into my account
Preferred solution: Full refund
About an application action on my America express card
Bad experience I can’t get to talk to anyone in costumer service
Pissed off
I want to talk to a representative
Predatory Lending Practices
I continue to get mail and congratulatory pop-ups when I log into my account that I qualify for an additional card with a higher credit line than my current card. This predatory practice is trying to get those desperate for extra money, for what ever crisis they may be...
I have kept the card and use it responsibly. I have not missed any payments and have established good credit with them. A year ago I called customer service and asked for a credit line increase and was told no because I hadn't been a customer long enough. About 3 months later I received a notice in my consumer portal congratulating me for being such a good customer and letting me know that I am now eligible for an additional card with a 300.00 credit limit, and all the same terms as my current 700.00 card.
I have ignored this, but each time I log in to review my account the congratulations link pops up. Yesterday in the mail I received a letter with a FPB credit card and letter congratulating me on my good credit status and an offer of an additional card with a 1000.00 credit limit, and the same 79.00 annual fee and high apr.
First, paying an apr was necessary because I was in a situation where I needed to rebuild my credit history. The high apr also comes with the territory. However, because I have improved my credit and have a good established credit history it would be a very poor decision to open another card instead of getting a credit limit increase on the card I currently am established with.
Even if I wanted to transfer my credit over to my new card with the higher credit limit would be a very bad decision because of the transfer fees and the fact that I would then be starting over with my credit/ payment history as this would be a new account, and would have a negative affect on my credit score!
Third, if they wanted to offer a credit card with no apr and a higher credit limit because I have established good credit with them, that would make sense. I feel as though they are preying on individuals that have a history of poor credit and trying to get them to make further poor credit decisions. Be aware, getting a second card will NOT improve your score, or your credit history length.
Maintaining one card, making ontime payments, and improving your credit score over time so that you can get a credit card with not annual fee and lower apr is the only thing that make sense. Be responsible, research this company before trying to repair your credit with their credit card!
- Predatory lending practices
Preferred solution: Let the company propose a solution
Calls at work
- Prev
- 1
- ...
- 6
- 7
- 8
- 9
- 10
- ...
- 18
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Will they activate the Credit line soon as paying the $95 fee? Seems like this place has bad ratings Feedback.
I just got the card last week, they have called 2x and emailed me already. One lady I asked exactly how much my Creditline would be(just to make sure) and was also testing to see if it was a possible Phishing attempt instead of real place. Anyway, When I told her “I can’t pay the Process fee Atm “ She then tells me, “You can requests a higher credit limit soon as processing fee is paid” Seemed like she was trying to say whatever to get me to pay that day. Did you ever by chance get your credit limited raised?
Should I give them a try or go for a different more well known name and card? Thanks