First Premier Bank Complaints and Reviews

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    • Payment policies1

  • 22 hours ago
  • Banks
  • Dallas, Texas
  • 2
  • REVIEW RATING 4/5

First Premier suspended my credit card because I was making to many payments towards it. They asked for various information to be faxed over to reinstate my card. I'm on day ten since sending the info requested. I won't be using them when, if, I get my money they are holding. I'm contacting the BBB regardless to address this business. My advice to anyone considering signing up with Premier, DO... Read more

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Your customer service is horrible . I worry for existing customers because you have fleecing down as good as a carney. Add comment

  • Aug 27
  • Banks
  • Monte Vista, Colorado
  • 5
  • REVIEW RATING 4/5

I have a fraudulent charge on my card. I have used it a few times in the first months after getting the card than stopped using its and just payed the monthly fee. We moved, i did not receive a statement, you cannot get one online or look at any charges on line unless you are signed up for only online statements. So to turn this charge in for fraud you have to sign the back of the statement and... Read more

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  • Aug 16
  • Credit Cards
  • Katy, Texas
  • First Premier Bank Account
  • 30
  • REVIEW RATING 4/5

Beware, consumers! First Premier Bank will not allow the payment you make on the DUE DATE to post (or even be noted) to your account on that date. There will be no record (other than your own - via whatever payment method you used) that the payment was made on the actual due date. If that's not bad enough, check out the message I received today when trying to make my payment: "You have exceeded... Read more

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Premier First is a joke, I lost my card and hadn't been receiving my statements... I called 5 different numbers literally 20 times before I got in touch with them, then they said two weeks before I'd get another card... I had payments set up prior to getting a card sent... But I couldn't get my account number given to me to do it... What a tard factory... Add comment

  • Jul 13
  • Credit Cards
  • First Premier Bank Credit Card
  • 33
  • REVIEW RATING 4/5

Repeatedly solicited me to take their card. I finally accepted to add to credit rating. First red flag was demanding $175 for the "privilege". Made every payment on time by phone (RUDEST employees!) and always paid balance in FULL. Over 4th of July weekend, called on 6th of month to pay on time, as always. Got recording saying I was calling "after hours" even though it was the middle of the... Read more

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  • Jul 11
  • Credit Cards
  • Santa Ana, San Jose
  • First Premier Bank Account
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

I had a credit card with this company and, when I stumbled on an entire weblink devoted to advising consumers to steer clear of them, I payed off my balance and closed the account. This was about a month ago. Several days later, a scheduled payment of $50 that I'd forgotten about posted to this closed account. I immediately tried to access that account and it showed no $50 credit. When I tried... Read more

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Applied for card on 6-10-15 checking on card haven't gotten in mail application number. WQm66h8vXjgwf Add comment

  • May 21
  • Banks
  • Johnston, Iowa
  • Online Payment
  • 51
  • REVIEW RATING 4/5

Similar to review #638544, I was told I needed to prove I was an authorized signer after making 4 payments online to keep my balance low. I was given 3 separate fax numbers, I have been attempting to fax each of the three numbers for two days now in order to get my card turned back on and each fax has been denied. I called the company 12 times and have been treated incredibly poorly at least 50%... Read more

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  • May 19
  • Banks
  • Los Angeles, California
  • Checking Account
  • 68
  • REVIEW RATING 3/5

I've been with first premium bank for almost two years. Never late, never over limit, and paid on time. I took a petty cash advance at a casino one day for $100.00. There system was down so I did a three way call with FPB, me, and the cash advance company. Which it was credited back right away. What first premier did in return. Was make me verify that I was the authorize signer on it. So I did... Read more

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