First Premier Bank Complaints and Reviews

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Applied for card on 6-10-15 checking on card haven't gotten in mail application number. WQm66h8vXjgwf Add comment

  • May 21
  • Banks
  • Johnston, Iowa
  • Online Payment
  • 35
  • REVIEW RATING 4/5

Similar to review #638544, I was told I needed to prove I was an authorized signer after making 4 payments online to keep my balance low. I was given 3 separate fax numbers, I have been attempting to fax each of the three numbers for two days now in order to get my card turned back on and each fax has been denied. I called the company 12 times and have been treated incredibly poorly at least 50%... Read more

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  • May 19
  • Banks
  • Los Angeles, California
  • Checking Account
  • 37
  • REVIEW RATING 3/5

I've been with first premium bank for almost two years. Never late, never over limit, and paid on time. I took a petty cash advance at a casino one day for $100.00. There system was down so I did a three way call with FPB, me, and the cash advance company. Which it was credited back right away. What first premier did in return. Was make me verify that I was the authorize signer on it. So I did... Read more

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  • Oct 21, 2014
  • Credit Cards
  • Secured Credit Card
  • 205
  • REVIEW RATING 4/5

Back in 2009, I applied and received a secured credit card from First Premier Bank. I purchased a couple small items with it and began to notice very quickly that no matter when I sent my payment in I would receive a late fee of $25.00! I understand the principle of a secured credit card and think when the theory is applied correctly it's a good idea but this was wrong. After months of... Read more

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Pay minimum payment monthly not late except when they recieved it late due to us having flooding. When i pay they call n ask me when will i pay; and I get three calls a day while at work from this company harrasing me at work asking me to pay something ...I know they should not call me on my job what will happen when they make me loose my job by calling me while at work Add comment

  • Mar 15, 2014
  • Banks
  • Orlando, Florida
  • Credit Card
  • 166
  • REVIEW RATING 3/5

Had an acct. with them 7 years ago. They were pulling tricks like not posting payments to the account, though it was paid well before the due date. They'd never make it right, and charge interest anyway. SO...I started western unioning them the money, having it signed for, money-gramming it too. THIS made them angry, and they'd STILL NOT POST THE PAYMENTS to my account!! I told them I was... Read more

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  • Mar 14, 2014
  • Credit Cards
  • Closed Credit Card
  • 120
  • REVIEW RATING 4/5

I had 2 credit cards with First Premier. Told that since I had one closed owing a balance, I would have to repay it. I repayed, called customer rep 10 days later. She reopened it, and the next day it was closed. I was out of town, was going to use card to pay for lodging and a way home. Called customer rep she was rude, asked for supervisor said she was one, then after much inquisition she had a... Read more

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  • Dec 15, 2013
  • Banks
  • Sioux Falls, South Dakota
  • Banking Accounts
  • 83
  • REVIEW RATING 2/5

I have an checking account with First Premier Bank. After calling the bank to raise my limit on my debit card to make a large purchase. I was only able to make only a portion or my purchase on a Saturday and my card was declined for the rest of it. The purchase did not come close to the limit I had asked for. Now today (Sunday) my card did not even work. Kept getting declined. I had enough money... Read more

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  • Dec 14, 2013
  • Banks
  • Little Rock, Arkansas
  • Bad Credit
  • 87
  • REVIEW RATING 2/5

I paid off my account through a collection agency since I was late. First Premier denied knowing about the agreement for a settlement offer with the collection agency. They took 60 days to post account as paid in full. Anyone having problems with them should file a complaint with the Consumer Finance and your local Attorney General. Since they are a bank the Federal Reserve will get involved. No... Read more

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  • Sep 23, 2013
  • Banks
  • Credit Card
  • 112
  • REVIEW RATING 3/5

Well, lets see the only reason why i took the card in the first place is because i really needed the money,but now i see why everyone says never get a premier bank card, horrible business. I hope you change it up soon because I'm sure your already low power, you really offer no help to your customers,I bet you i make this company wait along time for your money. Worse customer service i ever dealt... Read more

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