• Oct 21
  • Credit Cards
  • Secured Credit Card
  • 50
  • REVIEW RATING 4/5

Back in 2009, I applied and received a secured credit card from First Premier Bank. I purchased a couple small items with it and began to notice very quickly that no matter when I sent my payment in I would receive a late fee of $25.00! I understand the principle of a secured credit card and think when the theory is applied correctly it's a good idea but this was wrong. After months of... Read more

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Pay minimum payment monthly not late except when they recieved it late due to us having flooding. When i pay they call n ask me when will i pay; and I get three calls a day while at work from this company harrasing me at work asking me to pay something ...I know they should not call me on my job what will happen when they make me loose my job by calling me while at work Add comment

  • Mar 15
  • Banks
  • Orlando, Florida
  • Credit Card
  • 75
  • REVIEW RATING 3/5

Had an acct. with them 7 years ago. They were pulling tricks like not posting payments to the account, though it was paid well before the due date. They'd never make it right, and charge interest anyway. SO...I started western unioning them the money, having it signed for, money-gramming it too. THIS made them angry, and they'd STILL NOT POST THE PAYMENTS to my account!! I told them I was... Read more

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  • Mar 14
  • Credit Cards
  • Closed Credit Card
  • 61
  • REVIEW RATING 4/5

I had 2 credit cards with First Premier. Told that since I had one closed owing a balance, I would have to repay it. I repayed, called customer rep 10 days later. She reopened it, and the next day it was closed. I was out of town, was going to use card to pay for lodging and a way home. Called customer rep she was rude, asked for supervisor said she was one, then after much inquisition she had a... Read more

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  • Dec 15, 2013
  • Banks
  • Sioux Falls, South Dakota
  • Banking Accounts
  • 40
  • REVIEW RATING 2/5

I have an checking account with First Premier Bank. After calling the bank to raise my limit on my debit card to make a large purchase. I was only able to make only a portion or my purchase on a Saturday and my card was declined for the rest of it. The purchase did not come close to the limit I had asked for. Now today (Sunday) my card did not even work. Kept getting declined. I had enough money... Read more

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  • Dec 14, 2013
  • Banks
  • Little Rock, Arkansas
  • Bad Credit
  • 38
  • REVIEW RATING 3/5

I paid off my account through a collection agency since I was late. First Premier denied knowing about the agreement for a settlement offer with the collection agency. They took 60 days to post account as paid in full. Anyone having problems with them should file a complaint with the Consumer Finance and your local Attorney General. Since they are a bank the Federal Reserve will get involved. No... Read more

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  • Sep 23, 2013
  • Banks
  • Credit Card
  • 70
  • REVIEW RATING 3/5

Well, lets see the only reason why i took the card in the first place is because i really needed the money,but now i see why everyone says never get a premier bank card, horrible business. I hope you change it up soon because I'm sure your already low power, you really offer no help to your customers,I bet you i make this company wait along time for your money. Worse customer service i ever dealt... Read more

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  • Sep 07, 2013
  • Credit Cards
  • Largo, Florida
  • First Premier Credit Card
  • 3
  • 3
  • 103
  • REVIEW RATING 4/5

On 9/2/13 I went on this company's web site to make 1 payment of $35.00 the next day I was looking on my Bank statement on line and saw that First Premier Bank took out 2 payments of $35.00 so I went back and checked on the First Premier web site and looked at my payment history and it showed that they only posted 1 payment ??? So I called the company and was told that due to a computer problem... Read more

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  • Aug 22, 2013
  • Banks
  • Riverview, Florida
  • Credit Card
  • 1
  • 1
  • 68
  • REVIEW RATING 4/5

my family member applied for a credit card online because they were trying to help my financial situation but when the card arrived I called first premier and said I did not ask for the card they took $300.00 dollars from my bank account without my permission and put it on the card. now every time I call to fix the situation each person I talk to tells me a different story a few days ago I was... Read more

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  • Aug 04, 2013
  • Credit Cards
  • Indianapolis, Indiana
  • First Premier Credit Card
  • 117
  • REVIEW RATING 3/5

On Friday the 2nd of August I paid my credit card balance over the phone with the automated system bc I have to pay 12 dollars to get a human on the phone to take my money. I paid my balance in full and normally takes the next business day to process for whatever reason. With any other financial institution I've been with when I pay, they take my money, and my balance is paid. So for whatever... Read more

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